Choosing Who to Confide In at Work
The people you work with are often either the best or the worst parts of your job. When those relationships are positive, it can make you more productive, successful, and happier.
When the other parts of your job aren’t going well, having trusted colleagues to confide in can help you get through the day.
Whether they are work friends, your staff, your boss, your peers, people in organizations that work with your organizations, Human Resources – anyone involved with your work – think twice before sharing confidential information. Telling the right person your secrets can strengthen your bond and make the relationship more important to both of you. Telling the wrong person can damage your reputation and career.
Who to trust with specific information can depend more on the individual’s personality than their* position in the company, but there are some common factors to keep in mind.
When You’re Looking for a New Job but Haven’t Accepted an Offer Yet
Your boss: Almost always no.
If you have a positive relationship with them, you might think they would appreciate knowing that you intend to leave before you turn in your two weeks’ notice. However, generally level-headed people can still take it personally, as though you are leaving them not the job. They might also be resentful that they will have to deal with hiring and training a new person and managing your workload until the position is filled. If your news overlaps with performance review timing, you could be punished for disloyalty.
There are only two circumstances when telling your manager may be better than keeping it to yourself. The first is when your boss has explicitly encouraged you to grow your career by taking advantage of job opportunities. The second is when you’ve witnessed your manager supporting other team members who have left the team.
Your employees. No.
Telling your staff that you plan to leave will make them worry about their own jobs.
Your peers. Usually not.
Even your work friends may be jealous or not want you to change the dynamic in your organization. You might feel guilty withholding this information, as though you are being a bad friend. It is more useful to remember that a lot of things can go sideways until you have a signed offer in your hands. It’s much better to wait and share the good news once you’ve landed a position.
The exception is when you need a work reference and can count on a peer to help sell a recruiter on your capabilities.
Health Issues
Your boss, your employees, and your peers: It depends on their personality.
For every person I know who had workplace support through a significant illness, I know of another person who was made miserable during the experience, or even pushed out of the company.
If you’ve got doctor-ordered treatments that take you away from the office or cause obvious physical changes, you don’t have a choice about whether to keep it a secret or not. With other illnesses, it can be difficult to know if you will be supported or punished. The best you can do is evaluate the level of empathy your management has shown for you and others.
You may be able to confide in your manager but keep it a secret from your peers and staff.
Human Resources Issues
Your boss: If your workplace requires it and/or they will actually help you.
If there’s something going on that violates company policy, it’s not paranoid to consult the employee handbook to understand your obligations. If for example you witness employee theft, the policy likely requires you to step forward or else be punished if caught.
If you are thinking about going to your HR department about a workplace issue, remember that they are there to protect and support the organization first. Anything your report is likely to be shared with your manager.
It’s tough to be in a situation where reporting an issue may be the ethical thing to do but puts your job at risk. The media reports on big whistle-blower cases and employee lawsuits. We don’t hear about the other thousands of instances when an employee is forced out or fired for calling attention to a problem.
Your employees: Nope.
Your peers: Probably not.
Unless you and your peers are collectively talking about an issue, it is in everyone’s interest to keep it to yourself. You don’t want to drag other people into situations that could put them at risk or get you in trouble for revealing information that you’ve been asked not to talk about.
Other Personal Stuff
Your boss, your employees, your peers, and everyone else in this world: Share with caution.
When you have Other Personal Stuff impacting your life, of course you need to talk about it with others. Talking helps alleviate some of the burden, and unless you’re a robot, you need some support.
Just be careful who you confide in. People that are otherwise pleasant and even caring towards you might react in unhelpful ways.
Of course if you have any doubt that they might share your personal information with other people: avoid! It’s not worth it. People love to gossip. Don’t become their story of the week.
Many people do not deal with Other Personal Stuff very well. It might be too uncomfortable for them, or they don’t know how to respond. That sucks, but it is kind of understandable. Some people just don’t realize that when in doubt, any of these work: “I’m sorry to hear that. That sounds stressful. Are you ok?”
Worse than clueless but benign people, though, are people who respond so badly that they make your situation worse. Bad responses might be downplaying or denying your situation, victim-shaming, or telling you how you should be coping. On top of whatever issue you’re experiencing, then you have to deal with being blamed or shamed, feeling betrayed, or feeling alone in a situation where you need help from others.
Unfortunately, it can be hard to tell who is unsafe to confide in until it is too late. Friends and family members are just as likely to respond badly as your coworkers. So don’t spill your guts. If there’s someone you feel compelled to share your story with, get a feel for their reaction before you provide the details.
With all people and all topics
Remember that once you tell anyone personal information, you lose control of it and who else they might tell.
*I’m using the plural for he/she/his/her because using “he” alone is gender-unfriendly and writing “he or she” is annoying.
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